CCL UK
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CCL UK Hire specialises in providing replacement vehicle hire to the insurance industry. Hire is provided to third parties and policyholders whilst their vehicles are being repaired or replaced.
A UNIQUE AND COMPREHENSIVE SERVICE

OUR SERVICE

CUSTOMER CARE

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CCL UK Hire provides a comprehensive and unique service, we can supply all types of vehicle from sports cars to 4x4s and family saloons, as well as commercial and specialist vehicles.

We can cover specialist groups including:

  • Drivers under 21
  • Drivers over 70
  • Motorcycles
  • Dual control vehicles
  • Refrigerated vans
  • Drivers with endorsed licences

CCL UK Hire has a Customer Care Commitment. We promise to:

•  Call the client within 30 minutes of the receipt of referral
•  Provide a vehicle within 4 working hours of instructions
•  Contact the client before the end of hire to arrange a suitable collection time
•  Send accurate invoices to the correct office
•  Constantly monitor customer satisfaction
•  Provide ongoing quality control checks

Nearly all of the vehicles on fleet are under one year old and in immaculate condition .

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